He also gave advice on the correct size of needles to use with various fabrics. He was very helpful, courteous and professional.
Donna B.
2014-01-04
It went well. Good service, friendly and professional.
OLIVIA E.
2013-12-16
My experience with this provider was outstanding. I hope any future experience with other providers will be as positive and pleasant as this was for me. He was very professional and discussed the steps he was taking to service the sewing machine. I highly recommend his services.. It was also a big plus for me to have him service my sewing machine in my home, thus avoiding my having to struggle carrying the machine myself.
Robert R.
2013-10-17
First, Ron Castellanos came to our home for the repair. We were pleasantly surprised that he came out to our home for the repair and that we did not have to take the sewing machine to him for the repair. Our sewing machine is a Kenmore, at least 25 years old plus. He was very knowledgeable in the operation of the sewing machine. He checked the operation of the sewing machine, lubricated, noticed that a part was missing, which he installed and had the sewing machine working properly in no time. We would use his services again, as well recommend his services to family and friends.
DAVE D.
2013-07-18
I have the 1970 something Singer Stylist 513 and suddenly, my stitch was coming out flat across the top, perfect on the bottom and bunching up like elastic on the top...weird and i'm new to sewing so I have NO clue! Mr. Ron walked me through all the possibilities and nothing seemed to work, then he mentioned the one thing, the last thing that may be the problem, and voila, with the turn of a screw, it was fixed, in 3 Seconds!!!! He was so kind on the phone, I had made a date to drop it off with him in a few days and have him work on it,..... Yet, he still asked a few questions and just like that!!! (snapping fingers sound) It was fixed. I could tell by his voice, he was as pleased as I was!!!! Maybe I shouldn't write this, BUT, He did not even 'suggest' a 'Consultation Fee' which I would have gladly paid!!!!...I FEEL his professionalism, his integrity and customer care ARE worth a fee, I am So Grateful.... (btw: yahoo sewing machine repair advertised group wanted $30 for a consult....with a money back gurantee...but I went to Mr. Ron because I Truly beleive in patronizing local and small businesses) So he gets the $30 consult fee. I'm sending it either through pay-pal or snail mail. His amazing assistance and repair services were worth it.... And the Fact that he didn't ask..... Well, what a Good Good Man! Can you tell, i'm just pleased as punch! Looks like Mr. Ron may have an addition to his service offerings! THANK YOU MR. RON!!!!!
Matthew L.
2013-02-04
Ron arrived on time, examined the machine, performed the services that were needed at the price we had agreed upon, and explained what he was doing as he went. He also provided helpful tips on using and maintaining the machine. I highly recommend his services.
Neena M.
2013-02-04
Ron said he could service my sewing machine for me. He was fair with the price, and he was very nice about coming to my house or letting me drop it by his house. I brought my sewing machine to his house, he was there to greet me and told me it would take a few days to service my machine. He was right on time. I came by to pick it up, brought it home and was very happy with its performance. Runs very smooth and much quieter. I am very happy with the work. I know I will go back to him and I have told my friends about Ron.
